At Aflak Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our products and services.

By accessing our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Billing and delivery address
• Payment details (when applicable)

Non-Personal Information

We may also collect technical and usage information such as:

• IP address
• Browser type
• Device information
• Website pages visited
• Date and time of visits
• Cookies and analytics data

2. How We Use Your Information

We use your information for the following purposes:

• To provide products and services
• To process inquiries, quotations, and orders
• To schedule consultations and installations
• To improve our website and customer experience
• To send updates, promotions, and marketing communications
• To maintain security and prevent fraud
• To comply with legal obligations

3. Sharing of Information

Aflak Living does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

• Service providers assisting in business operations
• Payment processors
• Delivery and installation partners
• Legal authorities when required by law

All third parties are expected to protect your data and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website performance.

Cookies help us:

• Remember user preferences
• Improve website functionality
• Analyze visitor behavior
• Deliver relevant marketing campaigns

You can disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable methods to secure your data, no online transmission or storage system is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Fulfill contractual obligations
• Resolve disputes
• Comply with legal requirements

Once data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

Aflak Living may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or service improvements.

Updated versions will be posted on this page with a revised effective date.